The Central Bank of Nigeria (CBN) says charges will now apply anytime customers use the Automated Teller Machines (ATMs) of banks other than theirs.
The apex bank’s acting Director of Financial Policy and Regulation Department, John Onojah,conveyed this in a circular dated February 10, 2025, and addressed to all banks and financial institutions
The three free monthly withdrawals allowed for remote-on-us (other bank’s customers/not-on-us consumers) in Nigeria under Section 10.6.2 of the Guide shall no longer apply,the circular part read.
The apex bank directed banks and other financial institutions to apply the following charges with effect from March 1, 2025.
It said while customers withdrawing at the ATMs of their banks and financial institutions won’t be charged, customers withdrawing from the ATM of other banks would now be charged ₦100 per every ₦20,000.
According to the CBN, for off-site ATMs — automated teller machines not on a bank’s premises – like those at shopping malls, eateries and other public places — a surcharge of not more than ₦500 per every ₦20,000 will apply in addition to the statutory ₦100 fee for withdrawals by customers of other banks’ ATMs.
It attributed the reviewed charges to rising costs and the need to improve the efficiency of ATM services in the country.
It added:“This review is expected to accelerate the deployment of ATMs and ensure that appropriate charges are applied by financial institutions to consumers of the service”.
