The Federal Competition and Consumer Protection Commission has backed the Lagos State Electricity Regulatory Commission’s push to stop estimated billing in the Lagos electricity market.
FCCPC said on Tuesday it welcomed LASERC’s stance in the 2025 Lagos Electricity Market Report, which supports enforcing existing laws on unmetered supply and rolling out universal smart meters across the state.
LASERC’s reforms include phased compulsory metering from 2026, feeder-by-feeder smart meter deployment, tighter oversight of Discos, improved complaint handling, and sanctions for non-compliance.
FCCPC CEO Tunji Bello called it a step toward billing transparency and stronger consumer confidence.
“Estimated billing remains one of the leading sources of consumer complaints within Nigeria’s power sector. Measures that accelerate metering and improve billing transparency are important to consumer protection and overall market accountability,” he said.
He said effective metering cuts disputes, improves accountability, and gives consumers more confidence in the system. He urged other states to adopt similar reforms to speed up metering and reduce billing disputes.
FCCPC also noted LASERC’s findings on service gaps and complaint resolution, saying they show the need for stronger consumer safeguards and infrastructure investment.
The commission said it will continue working with regulators to promote fair practices, transparency, and better service standards in the power sector.
