The Nigerian Postal Service (NIPOST) has announced series of reforms aimed at transforming the organisation into a more innovative, efficient, and digitally driven institution.
A statement on Monday issued by Franklin Alao, Director, Corporate Communications,NIPOST, explained that these initiatives mark a new strategic direction for NIPOST under the vision entitled, “Change of Renewed Hope Berths at NIPOST Shores”.
Alao said that the the reforms are designed to align the agency with global best practices, the needs of Nigeria’s evolving digital economy and the Renewed Hope Agenda of President Bola Tinubu.
“At the heart of this transformation is NIPOST’s commitment to becoming a modern postal service — one that is driven by innovation, accountability, value, and service excellence.
“We are assuring Nigerians of a revitalised NIPOST that delivers superior service and embraces the future,” the organization stated.
The organisation expresse appreciation to the Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, for his unwavering support and leadership.
It also commended the new Chairman of the NIPOST Board, Barr. Isaac Kekemeke for his passion and strategic foresight since his appointment, and the Postmaster General/CEO, NIPOST, Tola Odeyemi for her relentless efforts in championing institutional reforms, improving staff welfare, and driving capacity development.
NIPOST will implement a performance-based reward and recognition system to encourage excellence, alongside strict disciplinary measures to uphold organizational integrity.
According to him, a major highlight of the reform package is the transition to a fully cashless system.
“Beginning July 1, 2025, all Post Offices counters nationwide will no longer accept cash payments for their services.”
Alao said customers will be required to use approved electronic channels for all transactions.
He added:“This is a crucial step in our modernisation journey — one that ensures safer, faster, and more transparent service delivery,” NIPOST emphasised.
“Through these initiatives, NIPOST is positioning itself as a dynamic, technology-driven player at the center of Nigeria’s digital transformation — “Connecting Nigeria, Delivering Solutions, and Improving Lives.”
