Ikeja Electric (IE) Plc has implored its customers to desist from assaulting ts employees who are carrying out their legitimate duties.The power company vowed that it would continue to protect its employees against the attackers through the instrumentality of the law so as to enable the company give its best services to electricity consumers.
Felix Ofulue, head corporate communications, IE,who conveyed the company’s warning at a press conference in Lagos,also faulted faulted the destruction of Ikeja Electric’s facilities.
He rallied customers to protect the facilities of the power company against vandals,just as he disclosed that the company had whistleblower programme in order to entrench transparency and good governance in the system.
He also implored the customers to blow the whistle on vandals,saying the development would go a long way to minimize energy loss and maximize the benefits of uninterrupted ppwer supply to the consumers.
He disclosed that his company had metered only some 24,000 customers under the National Mass Metering Programme (NNMP) of the Federal Government which commenced last October
According to him,106,701 customers of the electricity distribution company had been scheduled to be installed with free prepaid meters under the phase zero of the NMMP.
Mr Ofulue blamed the present situation on the snail speed of registration by its unmetered customers for the NMMP.He said only 57 per cent of customers have so far completed the mandatory Know Your Customer (KYC) online application.
“The challenge we are having is that people are not going online to register. Only 57 per cent have done their KYC and some are even saying they don’t want meters.There is also the issue of separation of accounts by customers, which involves installation of their electrical connection to the required standard before they can be issued meters.Some of them have refused to do that and we cannot issue one meter for instance for five flats because it can easily get damaged.
