Mohammed Shosanya
The Ibadan Electricity Distribution Company (IBEDC),has assured its customers that it will provide them quality service during this year’s Sallah holidays.
Its Managing Director, Engr. Kingsley Achife,in a statement to celebrate the year’s Eid-El-Fitri,assured customers that technical teams are committed to promptly resolving any faults that may occur during this period.
He appealed to customers to stop assaulting IBEDC staff, as it is a criminal offence that can attract jail terms. He urged customers to report complaints to IBEDC offices or call the customer care line at 07001239999 instead of resorting to violence.
He also warned against tampering with electrical installations, highlighting the dangers of such actions, which can lead to electrical accidents.
He also advised communities to watch over their electrical installations and report any suspected act of vandalism.
” It is important that communities join us in the fight against vandalism to avoid being plunged into darkness even during this holiday”,he added.
He encouraged customers to utilize IBEDC’s hassle-free payment channels for bill settlements and vending to avoid disconnection.
The payment channels include the IBEDCPAY app for Android and iOS users, FetsWallet Quickteller, Payarena, Jumia, Watu, Buypower, and ATM.
He said:”IBEDC offices will remain open during public holidays from 9 am to 3 pm to address customer needs, and inquiries can also be made via email at customercare@ibedc.com”.
He emphasized the importance of the season’s sacrifice in fostering love and selflessness for Nigeria’s prosperity.