Mohammed Shosanya
The Ibadan Electricity Distribution Company (IBEDC) Plc,has advised consumers to stop tampering with electrical installations,saying the act was illegal and dangerous.
It can also lead to electrical accidents,Engr. Kingsley Achife,Managing Director of the company,said in a statement on Tuesday
to felicitate with Muslims and all Nigerians on the occasion of Eid-El-Kabir.
He cautioned consumers against engaging unqualified individuals to fix electrical faults in their vicinity and emphasizes the importance of properly earthing their premises.
He reiterated the commitment of IBEDC to providing good service delivery, even during the holidays.
He assured customers that the technical crew remains dedicated to promptly resolving any faults that may arise during this period.
He added:“To ensure a seamless customer experience, the customer care line, 07001239999, will remain active to respond to complaints and reports efficiently”.
He advised motorists to refrain from driving under the influence of alcohol and to observe traffic rules meticulously, in order to prevent collisions with electrical poles and other accidents.
He implored customers to take advantage of IBEDC’s hassle-free payment channels to settle their bills and purchase electricity units, thereby avoiding disconnection.
He disclosed that the latest addition to these convenient payment channels is the IBEDC Care payment app, available for both Android and iOS users.
Other vending platforms include Quickteller, Payarena, Jumia, Watu, Buypower, and ATM.
He said:“To cater to customer needs, IBEDC offices will remain open during the public holidays from 9 am to 3 pm. Customers may also reach us via email at customercare@ibedc.com”
He was also quoted in the statement as emphasizing that the festival of Eid-El-Kabir epitomizes the values of love and sacrifice, which are fundamental pillars for the existence and progress of humanity.
He admonished Muslim faithful and all citizens to embody the spirit of love needed in fostering the continuous prosperity of Nigeria.